How To Withdraw Money From an Online Casino?

How To Withdraw Money From an Online Casino?
Published: Mar, 12 2024
4 mins read
How To Withdraw Money From an Online Casino?

First of all, congratulations on winning money at the casino! Now, it’s time to cash out. In most cases, this is a simple procedure, but for some players, it becomes a nightmare. Let’s figure out how to withdraw funds quickly and with no hassle. Here’s a simple guide that will help you withdraw your winnings.

Key Terms

Before I explain the withdrawal process, I’d like to introduce you to the important terms. You should understand their meanings to prevent misunderstandings with the casino.

Payment Method: The option used to withdraw funds. This could be a bank transfer, e-wallet,  credit/debit card, Bitcoin, etc.

Playthrough: This is the amount a player must bet before they can withdraw bonus funds or winnings. 

Current Playthrough: It shows how much of the necessary wagering has been fulfilled towards meeting the terms of a bonus offer.

Bonus Balance: Extra funds from promotions and bonuses.

Total Balance: The sum of your bonus and cash.

Cash Balance: Your assets which are available for gambling or withdrawals.

Pending Period: The time it takes for the casino to start processing your withdrawal after you’ve requested it.

4 Steps To Withdraw Funds

Withdrawing money from online casinos is a straightforward process, similar across all platforms. Here’s a general step-by-step guide.

Step 1: Log into Your Account

Visit your online casino account and go to the profile section.

Step 2: Go to the Cashier

Find the cashier option. This is where you’ll manage all your transactions, including withdrawals. If your amount is shown in red, it might be too high or too low for withdrawal. Pay attention to limits, bonus terms, and other factors mentioned.

Step 3: Start the Withdrawal

Click on the withdrawal option in the cashier menu. Fill out the form with your preferred payment method and the amount you want to withdraw.

Step 4: Provide Necessary Documents

Before you submit the request, make sure you have all required documents for verification, such as:

  • Passport, ID or driver’s license
  • Credit card/bank details
  • Copy of a utility bill with your name and address
  • Valid email for account verification

Make sure all information is correct to avoid any issues.

Step 5: Wait

Now be patient as your request goes through various stages of review, which may take a few days. Payment methods affect processing times too. Credit and debit cards are faster than wire transfers, which usually take at least five days to process worldwide. Cryptocurrencies are the fastest payment and withdrawal method so far. 

What Could Go Wrong?

There can be several challenges when withdrawing from an online casino.

Incorrect Information

If you input the wrong details, for example, mistyped bank account number or surname, your withdrawal request will be halted. The casino might take up to two months to verify you and process your withdrawal request.

Verification Issues

If identity verification documents are unclear, the casino will ask for more documents, which would again delay your withdrawal.

Multiple Accounts

Casinos don’t allow multiple accounts. If you’re caught with multiple accounts, you’ll risk being banned from the website. In addition, the casino will keep all your winnings and deposits.


Casinos must follow strict rules set by gambling commissions like the UKGC and Ecogra. If a player tries to bypass these rules using a VPN, the player will be banned from the site and lose all winnings.

Bonus Terms Breach

It’s your fault if you haven’t read the casino’s Terms and Conditions and aren’t familiar with the rules. Casino games often come with many conditions. If you do not meet them, you can lose winnings.

Minimum Withdrawal Limits

Each casino has its minimum withdrawal limit, so ensure you have enough funds in your account to meet this requirement. Before joining an online casino, review its terms and conditions. Although minimum deposit and withdrawal requirements typically align, confirm this before signing up.

Payment Method 

Some payment methods have restrictions, which cause delays or failures in processing withdrawals. Go for the most popular and fastest payment methods.

Suspicious Behavior

Casinos monitor for fraud and money laundering. They must adhere to the rules and may request additional information. Suspicious activity may prompt extra verification, and in some cases, account closure.

How To Avoid These Issues?

  • Understand casino terms and conditions and provide accurate information to avoid problems with withdrawals.
  • Get familiar with terms like playthrough requirements and bonus balances to manage your funds effectively.
  • Be aware of any fees associated with different payment methods and choose the one that works best for you.
  • Use the fastest withdrawal methods available, such as credit/debit cards, e-wallets, or cryptocurrencies.
  • Avoid using bank accounts with different owners than the one registered on your casino account to prevent suspicions.
  • To withdraw funds, use a computer instead of a phone or tablet. The larger screen will result in fewer errors.

To Whom Can You Complain?

If a casino refuses to pay you, here’s what you can do:

  1. Contact customer support and explain your issue. Keep notes of your conversation. Hopefully, they’ll assist you.
  2. If customer support hasn’t resolved your issue, reach out to regulatory agencies overseeing the casino’s operations. Provide evidence for investigation. Pressure from regulators may prompt the casino to quickly resolve your issue to safeguard its reputation.

In summary, withdrawing money from online casinos can be easy if you follow these steps and tips carefully. Enjoy your winnings with peace of mind!

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